
Air Conditioning Services in the Tri-Cities, TN
Repair, installation and maintenance for central AC, heat pumps and ductless mini-splits across Johnson City, Kingsport and Bristol. Same-day service when the heat hits.
40+ Years of Combined Experience · 100% Satisfaction Guarantee · Upfront Pricing · One-Year Warranty on All Services
AC Service Built for Tri-Cities Summers
Summers in the Tri-Cities bring heat, humidity, and long cooling cycles that can quickly expose AC problems, especially in older homes, homes with aging ductwork, or systems that have skipped regular maintenance. When temperatures rise, your air conditioner needs to do more than turn on. It needs to cool evenly, manage humidity, run efficiently, and keep every room comfortable.
Air Comfort Services provides AC repair, installation, replacement, and maintenance for homeowners across Johnson City, Kingsport, Bristol, Blountville, Gray, Jonesborough, Church Hill, Piney Flats, and nearby communities. We help with common cooling issues like weak airflow, refrigerant problems, uneven temperatures, rising energy bills, and systems that struggle during peak summer demand.
With 40+ years of combined experience, our technicians look at the full comfort picture, including your AC system, thermostat, airflow, ductwork, and maintenance history. Whether you need a simple repair, a seasonal tune-up, or a new energy-efficient cooling solution, we provide clear recommendations and up-front pricing without guesswork.


Common AC Problems We Help Solve
Air conditioning problems usually start small, then become harder to ignore once summer heat and humidity settle in. If your system is not cooling the way it should, it may be time to schedule service.
Homeowners call Air Comfort Services for issues like:
- AC blowing warm air
- Weak airflow from vents
- Uneven cooling between rooms
- System short cycling
- Frozen coils
- Refrigerant leaks
- Unusual noises
- Short cycling
- Thermostat issues
- Drain line clogs
- Compressor problems
Some issues can be resolved with a repair or maintenance visit. Others may point to aging equipment, airflow problems, or ductwork concerns. Our goal is to identify the real cause, explain what we find, and help you choose the best next step.
Why Johnson City & Tri-Cities Homeowners Choose Air Comfort Services
Homeowners across the Tri-Cities trust Air Comfort Services because we focus on honest service, dependable workmanship, and long-term comfort.
40+ Years of Combined Experience
Our local technicians have seen a wide range of AC issues across Tri-Cities homes and know how to diagnose them correctly.
Upfront Pricing
No hidden fees and no surprises. You know what to expect before work begins.
100% Satisfaction Guarantee
Every AC repair, installation, and maintenance visit is backed by our satisfaction guarantee.
One-Year Warranty on All Services
We stand behind the work we perform.
Priority Scheduling for Comfort Club Members
Comfort Club members receive priority scheduling, routine maintenance, and exclusive discounts.
Flexible Financing Options
When replacement is the right choice, financing can help make the investment more manageable.

Our Air Conditioning Services in the Tri-Cities
Air Comfort Services works on central air conditioning systems, heat pumps, and ductless mini-splits. Whether your home uses a traditional cooling system or a more customized setup, our technicians can help keep it running properly.
AC Repair
When your AC stops cooling on the hottest days of a Tri-Cities summer, Air Comfort Services responds fast. Our technicians diagnose and repair central AC units, heat pumps and ductless mini-splits across Johnson City, Kingsport and Bristol, TN.
- AC repair for central units, heat pumps, and ductless mini-splits
- Diagnosis of weak airflow, warm air, unusual noises, and high energy bills
- Same-day AC repair for urgent cooling issues when available
- Refrigerant leak troubleshooting
- Electrical component inspection
- Frozen coil and airflow issue diagnosis
Central AC Units
We diagnose and repair refrigerant leaks, compressor issues, electrical faults, airflow problems, and other common central AC concerns to restore cooling performance.
Heat Pumps
Heat pumps provide both heating and cooling, so performance issues can affect comfort year-round. We help resolve frozen coils, refrigerant problems, compressor issues, and airflow concerns.
Ductless Mini-Splits
Ductless systems are efficient and flexible, but they still need professional care. We repair clogged filters, refrigerant leaks, electrical issues, drainage problems, and airflow concerns.
AC Replacement
Sometimes repair is no longer the best investment. If your AC is aging, inefficient, or breaking down frequently, replacement may offer better comfort and lower long-term operating costs.
Air Comfort Services helps Tri-Cities homeowners compare repair and replacement options with honest recommendations and up-front pricing.
- Full system evaluation to determine if repair or replacement makes more sense
- Removal of old systems
- Installation of modern energy-efficient units
- Recommendations based on home size, layout, comfort needs, and budget
- One-year warranty on all replacement work performed
- Financing options for qualifying homeowners
Central AC Replacement
Aging or inefficient central AC systems can be replaced with modern high-efficiency models designed to improve comfort and reduce energy waste.
Heat Pump Replacement
Outdated heat pumps can be replaced with newer models that offer improved efficiency and year-round comfort.
Ductless Mini-Split Replacement
Failing mini-split units can be replaced with updated systems that provide efficient room-by-room temperature control.
Should You Repair or Replace Your AC?
Knowing whether to repair or replace your AC is not always obvious. The right decision depends on your system’s age, condition, repair history, energy use, and how well it keeps your home comfortable.
Repair may make sense if:
- Your system is newer
- The issue is minor or isolated
- Your energy bills are still reasonable
- The system has been reliable overall
Replacement may be the better option if:
- Your AC is 10 to 15+ years old
- Repairs are becoming frequent
- Your energy bills keep rising
- Certain rooms never cool properly
- The system struggles during peak summer heat
- Repair costs are high compared to system age
A professional evaluation can help determine whether your issue is the equipment, airflow, ductwork, thermostat, or a combination of factors.
AC Installation
Installing a new cooling system is a long-term investment in your home’s comfort and efficiency. Air Comfort Services helps homeowners choose and install the right central AC unit, heat pump, or ductless mini-split for their space.
- Installation of central AC systems, heat pumps, and ductless mini-splits
- Energy-efficient models designed to reduce monthly utility costs
- Proper system sizing for home layout and cooling demand
- Upfront pricing with no hidden fees
- Clear explanation of system options before installation
Central AC Installation
Whole-home cooling systems are selected and installed for efficient performance, consistent airflow, and long-term reliability.
Heat Pump Installation
Energy-efficient systems providing both cooling and heating from a single unit, ideal for Tri-Cities homeowners.
Ductless Mini-Split Installation
Ductless systems provide targeted comfort without traditional ductwork, making them ideal for additions, bonus rooms, garages, finished basements, and rooms that never seem to stay comfortable.
AC Maintenance & Tune-Ups
Regular maintenance is one of the most cost-effective ways to keep your cooling system running through every summer. A seasonal tune-up helps improve efficiency, reduce breakdown risks, and catch small issues before they become expensive repairs.
Air Comfort Services offers routine maintenance through the Comfort Club, making it easier to stay ahead of system problems.
- Bi-annual tune-ups for heating and cooling
- Cleaning, inspection, and calibration for peak efficiency
- Coil cleaning
- Refrigerant level checks
- Electrical component inspection
- Drain line inspection and clearing
- Priority maintenance scheduling through Comfort Club membership
Central AC Maintenance
We inspect electrical components, check refrigerant levels, clean coils, and evaluate system performance for efficient operation.
Heat Pump Maintenance
Heat pumps need regular care because they work in both heating and cooling seasons. Maintenance may include filter cleaning, refrigerant checks, coil inspection, and airflow testing.
Ductless Mini-Split Maintenance
Mini-split maintenance may include filter cleaning, drain line clearing, coil inspection, and connection checks to maintain airflow and prevent frozen coils.

What to Expect During Your AC Service Visit
We know homeowners want clear answers, not confusion. Here is what you can expect when you schedule AC service with Air Comfort Services:
- We listen to your concerns
Tell us what you are noticing, whether it is weak airflow, warm air, strange noises, high bills, or uneven cooling.
- We listen to your concerns
- We inspect the system
Our technician evaluates the AC unit, thermostat, airflow, electrical components, refrigerant levels, and other key areas.
- We inspect the system
- We explain what we find
You receive clear information about the issue and what may be causing it.
- We explain what we find
- You get upfront pricing
We explain your options before work begins, with no hidden fees.
- You get upfront pricing
- We complete the service and test the system
After repair, installation, or maintenance, we check system operation so you know your AC is working properly.
- We complete the service and test the system
What Our Customers Are Saying
Air Comfort Services is proud to have earned the trust of homeowners throughout the Tri-Cities.
From emergency repairs to full system installations, our goal is to help homeowners feel confident and comfortable before, during, and after service.
EXCELLENT Based on 122 reviews Posted on Kelly WestTrustindex verifies that the original source of the review is Google. As a customer, I highly recommend Jason and his crew for all your HVAC needs. As a REALTOR I recommend them to all of my clients. I know they will be in good hands!Posted on Pennye BarryTrustindex verifies that the original source of the review is Google. Jason and his crew have always repaired our heating and cooling systems. I will not call anyone else. They are professional, courteous, knowledgeable and friendly. I recommended him to my mother. She was also quite impressed. Their prices are fair for repair work. There isn't a better company.Posted on John ThrelkeldTrustindex verifies that the original source of the review is Google. I was very pleased with these guys. After calling around with no luck of getting same day service a text from Jason and a call from John they assured me they could get to me the same day. Within an hour or so Todd called me to let me know he was in route. Upon arrival Todd and his helper had my problem figured out within minutes and had my system back up and running with the hour. They were clean, very professional and non judgmental as some companies would be. The overall experience was very pleasant. Air Comfort will be my go to for all my future needs and will refer my family and friends to them as well. Thank you Jason and John for your kindness and professionalism today.Posted on Cindy McElroyTrustindex verifies that the original source of the review is Google. We have used Air Comfort for about 15 years. Jason has kept older HVAC units running long past the expected life span. When the older units had to be replaced Air Comfort was very efficient. We used Air Comfort to install an entirely new system to finish out our basement. Air Comfort has done work on our mini split unit. They don’t stop working until they get the job done right. On top of that, Air Comfort employs are polite and personable and professional.Posted on Richard EatonTrustindex verifies that the original source of the review is Google. Great service, knowledgeable, attention to detail and respectful of your property. We've used their service for full system installation of new heat pump and gas furnace and routine service calls. Highly recommend.Posted on Mindy DavisTrustindex verifies that the original source of the review is Google. I was having a problem with my heat pump not cooling as well as it should. John came out to take a look at my heat pump and spent an hour trying to figure out what the issue was. Before leaving he made sure the right pressure was coming through my vents. I am now back to enjoying the cold air I so cherish. Thank you John for your efficient and prompt service! If you are searching for a heating and air company, you can't go wrong by choosing Air Comfort Services!Posted on Erin VelsorTrustindex verifies that the original source of the review is Google. I got several quotes when wanting to replace both our upstairs and downstairs HVAC units. So glad we went with Air Comfort Services! Jason and his team are skilled, reliable, friendly professionals who get the job done in a timely manner. I can honestly say I see why all of his other reviews are also 5 stars. Thanks again to Jason and his team!Posted on Dwayne HonakerTrustindex verifies that the original source of the review is Google. I called Air Comfort services on Monday a week ago when it first started getting cold and my heat pump kicked on. There was a terrible smell when it came on in the middle of the night. He (Jason?) returned my call first thing the next morning and sent a crew out to check my unit. Turns out it was only where my unit had been idle all summer but they offered to service and check the unit to ease our family’s mind that there was no problem. Will not hesitate to call them when I need service. Very attentive to our concerns and thankfully didn’t try to sell us something we didn’t need.Posted on Jessica BrickeyTrustindex verifies that the original source of the review is Google. Jason McMurray and his team are highly qualified, dependable, affordable and honest. Hard to find all of those things wrapped up in one anymore, but that’s exactly what you get with Air Comfort Services. We have used them for all of our HVAC needs for 15 years and always recommend them to anyone who asks.
Schedule Your AC Service
Your AC should not make you sweat before you even step outside. Whether it needs a quick repair, a seasonal tune-up, or a full replacement, Air Comfort Services helps homeowners across Johnson City, Kingsport, Bristol, Blountville, and nearby Tri-Cities communities get clear answers, up-front pricing, and reliable cooling service before the next heat wave rolls in.
100% Satisfaction Guarantee | Upfront pricing on every job with no hidden fees | One-Year Warranty on all AC services performed
AC Questions? We Have Answers
AC repair costs depend on the issue, system type, and parts needed. Air Comfort Services provides upfront pricing before work begins, so you know what to expect with no hidden fees.
If your AC is over 10 to 15 years old, requires frequent repairs, struggles to cool evenly, or your energy bills have increased significantly, replacement may be more cost-effective. A technician can inspect your system and explain whether repair or replacement makes more sense.
Yes. Air Comfort Services offers same-day AC repair when available for urgent cooling issues across Johnson City, Kingsport, Bristol, and nearby Tri-Cities communities.
We repair central AC units, heat pumps, and ductless mini-splits throughout the Tri-Cities.
Yes. Air Comfort Services provides emergency AC repair across Johnson City, Kingsport, Bristol, and surrounding areas when your cooling system stops working unexpectedly.
Your AC may be running without cooling due to low refrigerant, a frozen coil, dirty air filter, airflow restrictions, thermostat issues, or compressor problems. A professional diagnosis can identify the cause.
Most homeowners should schedule AC maintenance once per year, ideally before summer. Heat pumps may benefit from service twice per year because they operate in both heating and cooling seasons.
Yes. Maintenance helps improve airflow, clean system components, check refrigerant levels, and reduce unnecessary strain. A well-maintained system usually runs more efficiently than one that has been neglected.
